Department of the Treasury

Internal Revenue Service

Job Specifications

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Mayaguez, PR

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Myrtle beach, SC

North charleston, SC

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Sioux falls, SD

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Hampton, VA

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Norfolk, VA

Richmond, VA

Roanoke, VA

Staunton, VA

Vienna, VA

Charlotte amalie, VI

Brattleboro, VT

Burlington, VT

Newport, VT

Rutland, VT

Bellingham, WA

Richland, WA

Seattle, WA

Silverdale, WA

Spokane, WA

Tacoma, WA

Vancouver, WA

Yakima, WA

Appleton, WI

Eau claire, WI

Green bay, WI

La crosse, WI

Madison, WI

Milwaukee, WI

Wausau, WI

Beckley, WV

Bridgeport, WV

Charleston, WV

Huntington, WV

Kearneysville, WV

Martinsburg, WV

Parkersburg, WV

Casper, WY

Cheyenne, WY

Sheridan, WY

Salary

$130,000 - $200,000 PA

Published

5 days ago

Type

Full Time

Career Level

Entry Level

Last Jobs You Viewed

Internal Revenue Service

Supervisory Program Manager

Multiple Locations

Supervisory Program Manager

WHAT IS Chief Risk and Control Officer (CRCO)? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): CRCO Telework eligible positions do not guarantee telework REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

General Manager Duties: As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Supervisory - 40% Serves as the first-line supervisor for EEO Specialists, disability services professionals, and support personnel engaged in disability services program operations and contract administration activities. Plans, assigns, directs, and evaluates work; establishes priorities and schedules; monitors workload distribution; and ensures timely accomplishment of program objectives. Program Management-35% Provides strategic leadership, direction, and oversight for Service-wide disability services programs, communication access services, and associated contract administration activities. Develops short- and long-range plans, establishes program priorities, identifies resource requirements, and ensures alignment with IRS mission objectives, organizational goals, and federal disability requirements. Program Analysis-25% Directs and conducts analyses of disability services program operations, contract performance, workload trends, resource utilization, productivity measures, and customer satisfaction indicators to assess program effectiveness and identify opportunities for improvement. Develops performance metrics, monitors program outcomes, evaluates enterprise-wide trends and risks, and formulates recommendations affecting strategic direction, resource allocation, and operational priorities. STANDARD POSITION DESCRIPTIONS (SPD): PD26472 Visit the IRS SPD Library to access the position descriptions.

Requirements

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: Specialized Experience Statement: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualifying for this position your experience must include: Experience that demonstrated management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others. Experience applying regulations, other official guidance, and principles, including the latest procedures and techniques sufficient to oversee the planning, development, and implementation of the technical aspects of programs specific to the position being filled. Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers. Overseeing and supporting personnel responsible for agency-wide service operations, contract administration, and/or accommodation support activities. Providing advice and/or instruction to employees on both work and administrative matters to improve workload efficiency and meet program goals. Influencing the effectiveness of disability accommodation services, accessibility initiatives, and maintain compliance with federal disability requirements across agency operations. Communicating both orally and in writing with all levels of management and subordinate employees to provide guidance and direction. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.